JUMP.
JAM. CELEBRATE.

THE JUMP & JAM GUIDE

Please review our party policies and guidelines before booking your celebration.

NO SHOES OR SOCKS (JUMP N JAM GRIP SOCKS ONLY)
NO OUTSIDE FOOD OR DRINKS ALLOWED EXCEPT CAKE AND TREATS
NO GUM, CANDY OR POPCORN IN PLAY AREA
NO CLIMBING ON NETTING OR WALLS
NO WRESTLING, PUSHING OR ROUGH PLAY
ALL CHILDREN MUST BE SUPERVISED BY AN ADULT
WAIVERS MUST BE SIGNED BEFORE ENTERING
No loitering: Guests may not stand or gather before or after the event outside the building.
No smoking or vaping on the premises (inside or outside). No alcohol permitted anywhere on the property.
Damages: Any damage to Jump & Jam property caused by you or your guests will be your responsibility and may result in additional charges.

50% NON-REFUNDABLE DEPOSIT REQUIRED TO BOOK
REMAINING BALANCE DUE 7 DAYs before THE PARTY
FINAL GUEST COUNT REQUIRED 48 HOURS PRIOR
NO CONFETTI, GLITTER OR SILLY STRING ALLOWED
YOU MAY ARRIVE 15 MINUTES EARLY FOR SETUP
ALL PARTIES MUST END ON SCHEDULED TIME. If you arrive late party time must still end on scheduled time.

Socks required for all jumpers. Safety first! All jumpers must wear Jump N Jam grip socks to keep our celebration zone safe and clean.

Outside decorations allowed with no confetti or glitter. You can bring in outside decorations and set up 30 minutes before your event time if you choose to.

Outside cake allowed but all other food must follow venue rules. Deluxe and Ultimate packages include pizza; otherwise, no outside food besides cake and treat table items is permitted.

Arrival no more than 15 minutes before party time. Please respect the scheduling of our events to ensure a smooth transition for all our guests.

Final guest count due 48 hours before the event. This helps us prepare your space and ensure everyone has the ultimate Jam experience.

Cancellation/reschedule rules matching the existing FAQ answers. Please refer to our main FAQ section below for specific notice requirements and deposit policies.